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Terms and Conditions

Welcome to Balkania!



These terms and conditions, outlined below, govern the use of Balkania’s mobile application.
By accessing or using this app, you accept the terms and conditions detailed below.


Definitions




  • The Company means Balkania Limited, a company incorporated in Ireland with its
    registered office in Dublin, Ireland.


  • Customer means any business entity using the Application.


  • Products means food and non-food items offered for sale by the Company.


  • Application means the Balkania mobile application and related digital services.



The Application is powered by Simplisales, a technology service provider. Simplisales does
not sell products and is not a party to any commercial relationship between the Company
and the Customer.


Applicability


These Terms apply to all use of the Application.



The Company may update these Terms from time to time. Continued use of the Application
constitutes acceptance of the updated Terms.


Acceptable Use



The Customer agrees not to misuse the Application or engage in abusive, unlawful, or
disruptive behaviour. The Company reserves the right to suspend or terminate access in
such cases.


Limitation of Liability



To the fullest extent permitted by law, the Company shall not be liable for any indirect,
incidental, or consequential loss arising from the use of the Application.



Nothing in these Terms excludes or limits liability for fraud, death, or personal injury caused
by negligence.


Governing Law


These Terms are governed by the laws of Ireland.


The courts of Ireland shall have exclusive jurisdiction.


Contact



For any questions regarding these Terms, please contact with Balkania.


Account Deletion



If you wish to delete your account, please contact your Account Manager. The Account
Manager will confirm your identity and initiate the deletion process.



All personal and business information associated with your account will be permanently
deleted from our systems within 30 days of confirmation, in accordance with applicable data
protection regulations.



Please note that once the deletion process is completed, all related data, including account
access, order history, and business records, will be permanently and irreversibly removed.



If you have any questions regarding this process, please contact us via our official support
email.